Solterra charging issues with EVgo, any solutions?

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Bob1

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Tennessee
I can’t charge my Solterra overnight at home since I live in an apartment, so I’ve been using free Level 2 chargers, but when I try the EVgo fast charger in town, I get a communication error every time. EVgo customer service couldn’t solve it, and I’m stuck with no other fast charging options nearby. Any suggestions?
 
I haven’t set it to charge overnight, since I’m usually charging at public stations. The issue seems specific to the EVgo charger, any tips for troubleshooting that?
 

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