Stuck with drive connect subscriptions

[mysterio24]

Anyone else completely baffled by drive connect subscriptions? I'm hitting a wall trying to sign up. Any tips? Is there a secret to it? I'm beyond frustrated!

 

[RiverStone]

Hey, don't know what steps you took, I'd suggest grabbing your phone and pressing the help button in your Solterra. They can definitely help with the re-subscription.

 

[NormalPerson11]

Been there, and it was so frustrating.
I had to call the tech line support directly (not the dealer).
The online system is a mess.
If you haven't tried calling them yet, that's what finally worked for me.

 

[MooreGan142]

That Drive Connect subscription is totally a nightmare, yes it is best to contact them since subaru is using this feature from toyota and syncing plus subscriptions is like a circus.

 

[Alterra]

Anyone else completely baffled by drive connect subscriptions? I'm hitting a wall trying to sign up. Any tips? Is there a secret to it? I'm beyond frustrated!

What trim is yours?