Solterra App Timer Off by an Hour Due to DST

[Chihiro_Fushimi]

Has anyone else noticed the Timer Setting in the iOS app doesn’t adjust for Daylight Saving Time? I use the timer to turn on the heat at 8:15 a.m. before I leave for work, but today I left a bit earlier and plugged in at a ChargePoint on arrival. Not long after, I got a notification that charging had stopped.

When I went back to check, I found the car’s heater running, which stopped the charging. Turns out, the timer still thought it was 8:15, but with the time change, it had shifted to 9:15.

 

[IloveCars01]

That's familiar to me. I had to delete and set up the schedule again. I think it is only a software bug. Hopefully, they will come with an update.

 

[ablohoff]

I set my car to start at 8 AM, but it didn't. The app was off by an hour. I had to fix it by deleting it and redoing it.

It's probably a software glitch...

 

[The_Warden]

If the app isn’t adjusting automatically, you might need to manually update the timer settings after each time change. It’s a hassle, but until Subaru updates the app, it’s probably the easiest workaround.

 

[Road_Kilah]

I thought I was the only one. So I tried to get this sorted out with Solterra Connect support before the next time change hits, but things went south pretty quickly. The support rep was having some serious tech troubles and basically told me to call back later. Hopefully, I can get through to someone who can actually help me resolve this before it becomes a bigger issue.